Returns

Hi! Tired of products that are difficult to return? So were we. That’s why we developed a very easy returns & exchange policy.

How do I return the order?

No problem! We want you to keep smiling. We have a 15 day hassle-free return policy. Please email us at info@afamado.net with your order number & we will contact you to let you know the next course of action. For all returns or exchanges the pieces will have to be self shipped.However if you want us to arrange the reverse pick up, then please get in touch with us. Please be informed that the reverse pick up will take at least 10 business days if we arrange it for you. We request you to ensure that it hasn’t been worn, is in new condition and in all original packaging . Once we have received the goods in good condition, we will email you a store credit coupon which can be adjusted against any new purchases. Please note, we do not provide any refunds. Only store credits are provided.

Fitting issues? No problem!

Please do inform us if there are any fitting issues once you receive the garment and we would be happy to exchange the peice for you. 

Just to understand things in a better way we would request you to send us a picture of you wearing the dress highlighting the problem area so that we can rectify the issue for you. We are always here to help.

 Products On Sale :

We will certainly alter the piece for you in case of size issues however “on sale ” products are not eligible for returns & refunds.

 Shipping: When will I receive my order?

 After you complete your purchase at Afamado  you will receive an order confirmation call within 24 hours followed by an email to confirm your order. Once you confirm, your order is processed, and packaged with great care.

We deliver your order in 6-10 working days after the order is confirmed. In case of urgent delivery you may reach out to us on info@afamado.net requesting urgent delivery, our representative will be in touch to process the same. However there are some styles for which urgent delivery may not be possible. We apologize for any inconvenience caused due to this.